Terms and Conditions
Please read our terms & conditions of sale prior to purchasing.
General terms (applies to all orders)
Pricing and delivery
Abet Printing reserves the right to change prices, colors, materials, specifications and quantities in our catalog, web site, or elsewhere without notice or obligation.
Prices quoted in our catalog do not include freight. Abet Printing not responsible for loss or damage to the product once any product has left Abet Printing’s premises.
Abet Printing maintains office in California state and sales tax is applicable when appropriate, as required by law.
Abet Printing accepts Checks, PayPal, VISA, MasterCard, Discover, and American Express.
Companies requesting credit must fill out a credit application before any order can be processed. A purchase order is required before any open account order can be processed.
Should any amount remain outstanding after its due date, interest shall run on said amount from the initial billing date, overdue invoices will be charged a 10 percent late fee. At the end of the month, (10% per month). In addition to the foregoing, the Customer shall pay any and all costs, fees, charges or expenses of every nature (including without limitation Abet Printing’s reasonable legal fees and litigation/arbitration fees and costs, storage fees) incurred by Abet Printing in recovering any amounts owed to it by the Customer.
An order may not be canceled once it is "In Production". If the order is still in proofing stage, it may be canceled subject to the following fees, when applicable:
Orders for products not yet printed by Abet Printing may be cancelled by either party at any time. The customer will be responsible for all costs incurred by Abet Printing related to pre-printing or printing of any product, prior to receipt of notice of cancellation. After such cancellation, the customer’s materials and any completed product may be delivered to the customer only after all sums owed to Abet Printing have been paid in full.
Abet Printing reserves the right to refuse or cancel any order.
As soon as you submit your order it will be automatically processed with our secure merchant processor. You may modify or cancel your order if your request to do so is made within 24 hours from the date you placed your order, cancellation of orders after 24 hours will be charged 25% cancellation fee of the total order.
Although we endeavor to ship the quantity ordered, Abet Printing reserves the right to ship within 10% over or under the requested quantity. If a minimum quantity is a necessity we recommend that you adjust the total quantity ordered to account for the possibility of an under run. If an exact quantity is an absolute necessity please contact one of customer service representatives.
Pricing and delivery
Abet Printing reserves the right to produce and bill for production overruns or underruns up to five percent (5%) of the customer’s order. Customer will be billed for actual amounts shipped.
The customer’s order will be delayed if the customer has failed to provide to Abet Printing all necessary materials (including without limitation artwork graphic files, deposit, signed estimate).
Quoted or acknowledged delivery dates are only estimated dates of delivery. Abet Printing specifically disclaims liability for delays in delivery and any resulting consequential damage or losses.
In the event a client fails to pay within ninety (90) days for any work completed, or in the event a client fails to accept delivery or pick up his finished product within ninety (90) days from completion, Abet Printing has the right to sell, dispose of, destroy or use any such material on hand in any way Abet Printing chooses without any liability by Abet Printing to the customer or others.
Abet Printing assumes that the client has backups or originals of all content (including without limitation artwork graphic files) provided in digital electronic form (including without limitation on recordable CD or DVD, Zip, or other digital medium, or as uploaded to Abet Printing’s web site via FTP, email, or other means) for printing. As such, Abet Printing is not obligated to return such electronic content to the customer upon completion of the order. Abet Printing will return analog film, original artwork, photos, transparencies, etc. furnished by the client upon completion and payment of the order.
While Abet Printing will treat the customer’s materials with the utmost care, Abet Printing specifically denies liability for damage or loss due to fire, casualty, or negligence while the customer’s materials are in the care and possession of Abet Printing.
Customer’s materials stored in Abet Printing’s premises are not insured and are stored strictly at the customer’s risk. The customer agrees to carry insurance coverage for its materials while at and in transit to and from Abet Printing’s premises.
Last-mint order changes
All last-mint changes to orders should be confirmed with support at: firstname.lastname@example.org
For quick-reply, please make sure your order ID# is included in the subject of your email.
Abet Printing requires a deposit of 50% of the purchase price with most large size custom orders (your product specialist will inform you of the deposit requirements). The balance of the purchase price, subject to a five percent (5%) production under or over run, is due upon completion of the order, before shipping (no C.O.D.s).
Reorders, rush orders, and printed materials, must be prepaid in full, including freight and any applicable taxes.
Direct mail fulfillment orders always require postage to be paid before mailing. The customer will be informed of the exact postage after we receive customer’s mailing list.
Warranty of product, limitation of liability, and indemnification
Abet Printing guarantees the customer’s satisfaction with art and content proofs. If Abet Printing cannot satisfy the customer, Abet Printing will refund the entire deposit amount if customer wants to cancel the project. However, once proofs are approved Abet Printing will charge for all work and services performed, even if the project is subsequently canceled.
Abet Printing warrants that material produced and delivered by Abet Printing meets Abet Printing’s standard specifications for the material or such other specifications as described in this catalog and meets generally accepted industry standards.
All custom-printed Abet Printing products are unconditionally guaranteed against defects in quality and workmanship. If any custom-printed product produced by Abet Printing from or through the use of materials is found to be defective in quality, or is shipped or labeled in error, Abet Printing will replace or repair defective product and/or correct error in shipment or labeling at its own expense or, at Abet Printing’s option, refund to customer part or all of the purchase paid to Abet Printing, on the condition that a) written notice of such defect or error is received by Abet Printing at its office within thirty (30) days after shipment by Abet Printing to customer, and b) the defect or error did not result from a defect or error in the materials supplied by or on behalf of the customer. If said notice is not received by Abet Printing within the date indicated above, Abet Printing will be deemed to be released by customer from any and all liability.
The customer shall return any defective product to Abet Printing should Abet Printing so request. No merchandise may be returned to Abet Printing without written return authorization by Abet Printing. Product reruns or purchase price refunds will be prorated based on the quantity of defective merchandise returned.
Prior to returning any product, you must obtain an RMA (return merchandise authorization) number from Abet Printing. The RMA number must appear on your address label. Abet Printing reserves the right to refuse delivery of any item returned without an RMA number.
Abet Printing is not responsible for any loss of revenue or profit or other financial damages of any kind whatsoever, whether direct or indirect, suffered by the customer for any reason whatsoever.
No Liability for Errors
AbetPrinting.com is not liable for errors in a final product caused by any of the following reasons:
- Spelling, punctuation and grammatical errors
- Low resolution or low quality graphics and images
- Damaged fonts
- Transparency issues
- Overprint issues
- Artwork files that are not created following our specifications
- Variances in color from the conversion of Pantone or RGB colors to CMYK
- Errors in user-selected options such as size, quantity, paper and finish
- Duplicate orders submitted by the User
- Incorrect files uploaded
- Incorrect file orientation
- Cracking on folds
- Cutting variances
- Incorrect or undeliverable shipping address
- Damage to products after delivery to User
User is responsible for reviewing their files and correcting any issues prior to placing the order.
We will try our best to match the gradient density of each color, but we accept no responsibility for color variations between submitted files and the final printed piece. AbetPrinting.com will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density. Because of inherent limitations with the printing process, the accuracy of color reproduction is not guaranteed. By placing an order with AbetPrinting.com, you agree to this limitation. Under no circumstances will a reprint be honored for color variations that have occurred during the printing process. We are not liable for color matching or ink density on screen proofs that you approve. Screen proofs will predict design layout, text accuracy, image proportion and placement, but not color or density. Application of UV coating may effect or change the appearance of the printed colors. We are not liable for the final color appearance of a UV coated product.
Our prepress department checks all submitted artwork files before printing, but you are still 100% responsible for the accuracy of your print-ready artwork files, and we encourage you to proofread all files carefully before submitting to AbetPrinting.com. AbetPrinting.com is not responsible for any issues as to orientation or alignment of the pages of your submitted artwork. By submitting the artwork to AbetPrinting.com, you certify that you have the right to use the image(s) in your artwork files. DO NOT send any "one-of-kind" transparencies, prints or artwork. Although we take every precaution to safeguard your materials, we are NOT responsible for loss or damage of images or artwork.
If you approve your artwork proofs prior to 10:30 am our time (production time starts after receiving artwork approval) then that day becomes day zero in the quoted days. For example if you are ordering a project with a quoted production time of 5 days and you approve the proof on Monday morning at 10:00 am our time then Monday becomes day zero. Tuesday is day one and so on. Your project will be completed on the fifth business day after day zero, in this case that would be the following Monday, 5 business days after day zero. Order will be processed and ready to be shipped from our plant on the following day.
NOTE: All production times quoted are estimates. We try our best to make these times but don’t always get it done. Please allow for this when placing your order. Actual shipping time begins after production is finished. Please allow plenty of time for the production of your project. We cannot be responsible for missed deadlines.
In a few days, depending on the time-frame selected, you will receive a professionally finished product that will be worthy of your talent. It really is that simple.